Contact information

Contact Information

Brand Name: s.Oliver Junior

Legal Company Name: Knolle GmbH & Co.KG Gärten-Blumen-Ideen

Contact Person: Andreas Laue

Business Address: 12 Grüne Str., 27243 Harpstedt, Germany (DE)

Online Support / Website: http://jjjhy1-ms.myshopify.com/

Customer Support Hours: Monday – Friday: 9:00 AM – 5:00 PM (CET)

Get in Touch with Us

At s.Oliver Junior, operated by Knolle GmbH & Co.KG Gärten-Blumen-Ideen, we strive to offer high-quality baby dresses and girls' footwear alongside exceptional customer care. If you have any questions, concerns, or feedback, our team is here to help.

You can reach out to us through our online contact desk at http://jjjhy1-ms.myshopify.com/ for assistance with:

  • Sizing & Product Advice: Guidance on selecting the right baby dress sizes, girls' footwear measurements, or garment details.

  • Order Status & Logistics: Inquiries regarding order processing, shipping updates, and tracking numbers.

  • Returns & Refunds: Assistance with returning items, requesting exchanges, or checking refund status.

  • General Inquiries: Any questions regarding our store policies or general feedback.

Customer Support Hours & Response Time

  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM (Central European Time)

  • Response Time: We strive to reply to all customer inquiries submitted via our online contact page within 24 to 48 business hours (excluding weekends and official public holidays in Germany).